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By: cococat9 (offline) on Wednesday, April 25 2012 @ 01:22 PM EDT  
cococat9

10:20am..LaFarge cam is down.
NetStream.Play.UnpublishNotify

On a positive note Thank You for adjusting the view cycle. The cam is spending more quality time on the nest.


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By: JudyB (offline) on Wednesday, April 25 2012 @ 02:14 PM EDT  
JudyB

I've sent an email to Ken and Mike - will keep an eye on the cam, and will try to call Ken if it's not back soon.

I did include a "thank you" for the improved view!

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By: eaglenut (offline) on Wednesday, April 25 2012 @ 03:45 PM EDT  
eaglenut

Thank You

White Rock Nest Camera's are working much better, the freezing problem is not there anymore for my views , a big thank-you to whoever has fixed this problem !!


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By: JudyB (offline) on Wednesday, April 25 2012 @ 04:03 PM EDT  
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Good news about White Rock - thanks for letting us know, eaglenut!

And Lafarge is back up and running - big thanks to Ken and Mike!

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By: ducky121 (offline) on Thursday, April 26 2012 @ 01:08 PM EDT  
ducky121

Hi JudyB,

Sorry to bother you again re WR cams...the cams keep freezing. here is a pic of the cu cam...it has been that way for several minutes. the w/a is not much better. Is there anything that can be done?

Thank you so much!



It is about 1026 am pst and now both cams are not working at all... Cry


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By: AnniesKatz (offline) on Thursday, April 26 2012 @ 01:32 PM EDT  
AnniesKatz

Hi All,

Both cams at White Rock went down at 10:22a..


Annie
April ~ 2009


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By: jkr (offline) on Thursday, April 26 2012 @ 01:41 PM EDT  
jkr

Quote by: AnniesKatz

Hi All,

Both cams at White Rock went down at 10:22a..



I'll call Ken.


~ Judy ~


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By: JudyB (offline) on Thursday, April 26 2012 @ 01:45 PM EDT  
JudyB

I'm sorry, ducky121 - but everything that can be done is being done.

Ken and Mike have some big shoes to fill - and they're doing a great job! But they didn't do the initial installation of the equipment, and I have the impression that much of the equipment is customized for the job, so it will take time to learn what was done and what to adjust. As I've mentioned, we did need to move some equipment that was at Richard's house, and some of that may need to be moved again to make sure it has the internet connections necessary to handle large, high-resolution cam streams at full speed.

Also, we are not the only clients Ken and Mike have. They are doing a great job fitting us in as much as possible - but some tasks may take larger blocks of time than they have available.

I talked to Ken a couple of days ago, and they do have a plan and they are working on it, and like us, they are hoping that everything will be running much more smoothly sooner rather than later. And there's no way to give a time frame for when that might happen - there are just too many variables involved.

Thanks for checking - and thanks in advance for your patience as we do the work needed to resolve this.

hug

Added - thanks, Annie and Judy! To expand on what I just posted, please do let us know if the cams go down - that's often a fairly easy thing to fix if we can reach Ken and he's near a computer. The buffering and freezing is a bit harder....

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