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 Do Not Mark EMail from HWF as Spam
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By: JudyB (offline) on Saturday, May 28 2011 @ 11:32 AM EDT (Read 1282 times)  
JudyB

Hi everyone!

We have a problem. Several people who view the forum using AOL have intentionally or accidentally turned on a notification feature so that they're getting emails any time someone posts on a thread they watch - and rather than turning notifications off (it is easy but not intuitive - here's a link to the how-to), they used the nifty button provided by AOL to say that the notifications of new posts on the forum or emails sent through the forum are spam. Or perhaps they marked notices that they've received a PM/personal message as spam.

The problem here is that if AOL (or any other internet provider, for that matter) gets more than a couple of notices that Hancock Wildlife is sending out spam, they will ban us - and no one who uses AOL will be able to access our site. And it doesn't stop there - there is a "blacklist" - and if we get on it, a number of other providers could ban our site

Please - do not mark email from Hancock Wildlife as spam. We'll be happy to help you stop the notifications - just send a request for help to forumadmin at hancockwildlife dot org (using the usual symbols for email).

We are notified when someone marks an email from our site as spam - and we will contact anyone who does that to provide a link to the tutorial for turning off notifications - and to warn them that if they do it again, we will have to ban them for at least a month. If we don't stop them from tagging our messages as spam, all the other people who enjoy logging in to watch the eagles and post on the forum via AOL or a number of other providers might be unable to do that in the future.

Thanks for your help, and if you have any questions, please let me or the other forum admins (jkr, Pat B and gemini) know.

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